Posts tagged ROI


Digitale-GovState+provincialUnited States

Utah.gov saves $61m through online service delivery

The State of Utah has been well regarded for a number of years for its portal at Utah.gov, and the University of Utah’s Center for Public Policy and Administration has recently completed a study to quantify the financial benefit of delivering these online government services. The results – based on just nine online services from over 1,200 available at Utah.gov – found a total of $61 million saved over five years.

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City+countyEuropeSocialUnited Kingdom

When ROI = Return-On-Influence: Social communication for local government in Monmouthshire

From deploying Yammer for policy and program support, to creative use of YouTube for recruitment, and through to using QR codes to create the world’s first Wikipedia town, the UK’s Monmouthshire County Council is a leading example of how local government can move beyond social tech to social communication for internal and external engagement.

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