Posts in category New thinking


e-GovInter-GovernmentalInternationalNew thinking

Control and trust: the future of governance

The electronic government landscape is increasingly pointing towards a diffusion of power, and an increased role and voice for citizens in public decision-making. Tomasz Janowski from the UNU-IIST Center for Electronic Governance discusses some of the global trends that he is observing: participatory democracy, the increased regulation of new service delivery channels and the need for leadership in ICT services, challenging the notion of what “whole of government” really means in practice.

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CollaborationGov 2.0New thinkingProfile: PeopleUnited States

Where Government 2.0 meets Society 2.0

In times of austerity and change, social technologies and new forms of collaboration enable governments, industry and citizens to create new opportunities and solve problems. In this special 2-part interview with Zachary Tumin from the Harvard Kennedy School of Government’s Belfer Centre, we look at how all parts of society can collaborate to innovate.

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GovJam Paris
EuropeInnovationInternationalNew thinking

Service design for the public sector: designing questions before answers

The emerging discipline of service design is playing an increasingly important role in the public sector. In this special live recording from Paris, we speak with Christophe Tallec of Utilisacteur/Uinfoshare and Anne Marie Boutin, head of the French National Design Centre (Agence pour la promotion de la création industrielle) to learn how service design and design thinking helps organisations to focus on asking the right questions before looking for solutions.

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